Privacy Policy

This Privacy Policy explains how Heenok Labs (“we”, “us”) collects, uses and protects your information when you use heenok.com (the “Service”). We keep it short and plain.

1. What we collect

• Account data — your name, email and profile details.
• Creator & fan data — content you publish, tiers, products, and the audience list you build, which remains yours.
• Payment data — handled by our payment processors; we do not store full card numbers.
• Usage data — privacy-friendly, aggregate analytics to improve the Service.

2. How we use it

To operate the Service, process payouts, provide AI-assisted features on your content, prevent abuse, and communicate with you about your account. We do not sell your personal data.

3. AI processing

When you use AI features, relevant content may be processed to generate suggestions. This processing is limited to delivering the feature you requested and is not used to identify you to third parties.

4. Your audience is yours

Your fan list belongs to you. You can message, segment and export it at any time. We act as a processor for that data on your behalf.

5. Cookies

We use only essential cookies needed to run the Service and privacy-respecting analytics. We do not use third-party advertising trackers.

6. Your rights

Depending on your location, you may have rights to access, correct, export or delete your personal data. To exercise them, email privacy@heenok.com.

7. Data retention & security

We retain data for as long as your account is active or as needed to provide the Service and meet legal obligations. We apply industry-standard safeguards to protect it.

8. Contact

Questions about privacy? Email privacy@heenok.com or contact@heenok.com.